Shipping policy
Shipping Policy
Last updated: July 23, 2026
At Luxury Craft LLC, we are committed to providing a reliable and straightforward shipping experience. This Shipping Policy explains how orders are processed, shipped, and delivered to our customers.
Shipping Locations
Current Shipping Area:
We currently ship orders within the United States.
Future Expansion:
We may expand our shipping services to additional locations in the future.
Shipping Costs
United States Orders:
We provide free standard shipping on eligible orders.
No Unexpected Charges:
Any applicable costs, fees, or shipping options will be clearly shown during checkout before payment is completed.
Order Processing Time
Orders are carefully reviewed and prepared before shipment.
Processing Time:
Orders are generally processed within 2–4 business days.
Processing Schedule:
Monday through Saturday.
Order Cut-Off Time:
Orders submitted after 2:00 PM Eastern Time (GMT-05:00) may be processed on the following business day.
Orders placed on Sundays or holidays will begin processing on the next available business day.
Estimated Delivery Time
Estimated Transit Time:
Most orders arrive within approximately 5–7 business days after shipment.
Delivery estimates may vary due to factors outside of our control, including:
-
Weather conditions
-
Carrier delays
-
High-volume shipping periods
-
Incorrect or incomplete delivery information
-
Other unexpected transportation issues
Shipping Methods
Luxury Craft LLC works with reliable shipping carriers to deliver customer orders.
Shipping Carriers May Include:
-
FedEx
-
DHL
-
Other trusted delivery partners when necessary
All shipments are handled with care. If your package arrives damaged, is lost, or has an issue during delivery, please contact our support team so we can assist you.
Order Tracking
After your order has been shipped, you will receive a confirmation email containing tracking details when available.
Please allow some time for tracking information to update after shipment.
If you do not receive tracking information or your tracking number does not show updates, please contact us and our team will help investigate.
Packaging
Luxury Craft LLC takes care when preparing products for shipment.
We aim to use secure packaging methods to help protect your order during transportation and make responsible choices regarding packaging materials whenever possible.
Delivery Delays
Although we work to meet estimated delivery times, some delays may occur due to circumstances beyond our control.
Once a package has been transferred to the shipping carrier, final delivery timing may depend on carrier operations and local delivery services.
If your order is delayed beyond the expected timeframe, please contact us and we will assist you with the available information.
Contact Information
For shipping questions or assistance with your order, please contact:
Company Name: Luxury Craft LLC
Email: support@luxurycraft.us
Address: 1415 Wood Ave, Colorado Springs, Colorado 80907
Country: United States